Question 1

How do I book a service at Vehix?

Accepted Answer

You can book online using our booking form, call us on 079 832 9841, or send us a WhatsApp message. We'll confirm your appointment within 1 business day.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking 2–3 days in advance. For urgent repairs, call us directly on 079 832 9841 and we'll do our best to accommodate you same-day.

Question 3

Do I need to drop off my vehicle?

Accepted Answer

Yes, most services require you to drop off your vehicle at 87 Fairbanks St, Bophelong, Vanderbijlpark. We offer recovery/towing for vehicles that can't be driven in.

Question 4

What vehicles do you work on?

Accepted Answer

We work on all makes and models including Ford, BMW, Mercedes-Benz, Audi, Toyota, Mazda, Suzuki, Isuzu, Kia, MAN and more.

Question 5

Do you offer a warranty on repairs?

Accepted Answer

Yes — all repairs carry an 8-month / 15,000 km workmanship warranty.

Question 6

How long does a full service take?

Accepted Answer

A standard full service typically takes 2–4 hours. Complex repairs like engine overhauls may take longer — we'll advise you upfront.

Question 7

Do you use genuine / OEM parts?

Accepted Answer

We use OEM (Original Equipment Manufacturer) or premium quality aftermarket parts. We discuss parts options with you before proceeding.

Question 8

How much does a car service cost in Vanderbijlpark?

Accepted Answer

Pricing depends on your vehicle make/model and the service required. We provide transparent, upfront quotes before starting any work. Contact us for a free estimate.

Question 9

Do you offer a first-service discount?

Accepted Answer

Yes! New customers receive 10% off their first service. Simply screenshot the offer and present it when you visit.

Question 10

What payment methods do you accept?

Accepted Answer

We accept cash, bank transfers, and major debit/credit cards.

Question 11

What does RMI registered mean?

Accepted Answer

RMI (Retail Motor Industry Organisation) is South Africa's leading industry body for motor workshops. Registration means we meet strict standards for equipment, training, and service quality.

Question 12

What is MIWA?

Accepted Answer

MIWA (Motor Industry Workshop Association) is a division of the RMI specifically for independent workshops. Our MIWA membership confirms we operate to the highest professional standards.

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