Terms of Service

1. Using This Website

By browsing this website or submitting a booking request you agree to these terms. You may use the site for personal, lawful purposes only. You may not attempt to interfere with the site, submit false information, or use automated tools to send bulk enquiries.

2. Online Bookings Are Requests

A booking submitted through this website is a request, not a confirmed appointment. Vehix will confirm your slot within 1 business day by phone, WhatsApp or email. If your preferred date or time is unavailable we will offer the closest alternative. Your appointment is only confirmed once we have replied to you.

Please let us know as early as possible if you need to reschedule or cancel so that we can offer the slot to another customer.

3. First-Service Discount (10%)

• Available to first-time Vehix customers only, once per customer and vehicle owner
• The offer must be presented on-site (a screenshot is fine) when you drop off your vehicle
• It applies to the labour portion of a standard service and cannot be claimed after invoicing
• It cannot be combined with any other discount, promotion or special offer
• Vehix may amend or withdraw the offer at any time; bookings already confirmed are honoured

4. Quotes And Pricing

We provide a quote before any work begins. Prices shown or discussed before inspection are estimates only. If diagnosis reveals additional faults or parts requirements, we will contact you with a revised quote and will not proceed with the extra work without your approval. Parts availability and supplier pricing may affect the final amount. All prices include VAT where applicable.

5. Workmanship Warranty

Repairs carried out by Vehix carry an 8-month or 15,000 km workmanship warranty, whichever occurs first, from the date of invoice. The warranty covers the labour we performed. It does not cover normal wear and tear, consumables, damage caused by accident, misuse, neglect, continued driving after a fault appears, or work later performed by a third party. Parts are covered by the relevant manufacturer or supplier warranty. Warranty claims must be brought to our workshop for inspection.

6. Website Content And Liability

Information on this website — including service descriptions, maintenance guides and blog articles — is provided for general guidance only and is not a substitute for a professional inspection of your specific vehicle. While we work to keep the site accurate and available, we do not warrant that it will be error-free or uninterrupted. To the extent permitted by law, Vehix is not liable for any indirect or consequential loss arising from your use of, or reliance on, this website or from links to third-party sites. Nothing in these terms limits your rights under the Consumer Protection Act 68 of 2008.

7. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy and POPIA.

8. Governing Law

These terms are governed by the laws of the Republic of South Africa, and any dispute is subject to the jurisdiction of the South African courts.

9. Contact

Vehix, 87 Fairbanks St, Bophelong, Vanderbijlpark, 1913
Email: info@vehix.co.za
Phone: 079 832 9841